Finance.
Technology.
Operations.

Business Coordinator & Operations focused on finance, processes and efficiency improvements that help the business operate more effectively.

Portrait of Robert Ericsson

FINANCE & IT

Bridging the gap between business, technology and administration.

01 // OPERATIONS

Tingent

IT & Tech consultancy broker | May 2019 – Present

Client Relations, 2019–2021 · Business Coordinator & Operations, 2021–present

Responsible for contracts, invoicing, time reporting, and administration related to consulting assignments, while driving process improvements and implementing technical solutions to improve operational efficiency.

  • Jira automations & workflows
  • Contracts & invoicing
  • AI assistant for internal information retrieval
  • B2B Sales

Future focus

Currently completing higher vocational education in data modelling and BI platforms to strengthen data-driven decision support.

Target roles

  • Business Operations
  • Finance Systems
  • Business Coordinator
  • Process-focused roles

Expertise

  • Contracts & invoicing
  • Internal & external support
  • Process automation
  • AI-powered internal tools

Tools & systems

  • Atlassian Jira
  • MS 365 & Google Workspace
  • Slack
  • Copilot & ChatGPT
  • Lovable
  • Zapier
  • Scrive
  • CRM & VMS systems

Additional experience

Team Lead — Alwex Lager & Logistik AB

Autumn 2018 – 2019

Warehouse & Logistics. Led the establishment of a new operational department during the onboarding of a major client. Responsible for planning incoming orders, and coordinating a team of 30 employees.

Restaurant Owner (Co-founder) — Sandviks Hamnkrog

Öland · summer 2018

Seasonal restaurant by Sandvik harbour. Ultimately responsible for daily operations and overall business management. 16 employees.

Sales Associate — Macforum (Apple Premium Reseller)

2014 – spring 2018

Retail. In 2016 I was one of only a few in the country selected for an advanced sales training programme at Apple.

Education

IHM Business School

Data Modelling & BI Platforms

Sep 2026 – Jan 2027

Excelo

Advanced Excel Course

2023

Linnaeus University

Music Production, Audio Engineering

Jan 2022 – Jun 2022

DMG Education

Music Management, Artist Management

Feb 2020 – May 2020

Skills & keywords

  • Business Operations
  • Finance Systems
  • Business Coordinator
  • Financial Administration
  • Invoicing
  • Contract Management
  • Consultant Administration
  • Process Development
  • Process Automation
  • Atlassian Jira
  • AI Agents
  • Data Modelling
  • BI Platforms
  • Data Analysis
  • Project Management
  • Swedish (native)
  • English (fluent/professional)

Beta · AI match

Do I match the role?

Paste a job description to see if my experiences and skills match. Feel free to add your own assessment too — I'm always curious about new challenges!🙏🏼

Beta feature. AI can make mistakes — feel free to contact me for a real conversation.